MROI: Interpersonal Skills Development

Our customised training and coaching can improve interpersonal relationships, both within and outside the business:

Internal relationships
  • Giving effective feedback
  • Managing upwards: how to manage your boss
  • Managing conflict effectively
  • How to motivate others
  • Successful communication
  • Influencing & persuasion
  • Image and personal branding
  • Body language and influencing skills
  • Influencing without words
  • Stakeholder management
  • Career conversations
  • NLP in business
External relationships
  • Account management skills
  • Negotiating skills for sales professionals
  • Commercial awareness for account managers
  • Using project planning skills in sales
  • Sales management excellence
  • Business development skills for non-sales people
  • The customer in focus
  • Delivering customer satisfaction
  • Managing (dealing effectively with) demanding customers

Please email us or phone +44 (0)20 8330 3333.